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Exterior Pro Materials
Comfort Series Vinyl Windows
Mitten›Ply Gem: Comfort Series Vinyl Windows

Triple glazed sliders, single hungs, casements and awnings in one vinyl series

Comfort Series Vinyl Windows

Comfort Series is the Ply Gem line of triple glazed windows for every opening style, including sliders. Horizontal sliders and single hungs sit on an oversized frame built for full-size triple-glazed sashes, alongside matching casements, awnings, picture and fixed units. With TG2 Eco Max Shield 366 glass, both slider types are rated to a U-factor of 0.18.

2 colours

Available Colours

2

White

Neutral

Neutral(2)

Colours shown are approximate representations only and may appear differently on screen than the actual product. Request a physical sample before making your final decision.

About Comfort Series Vinyl Windows

Comfort Series is the Ply Gem line of triple glazed windows for every opening style, including sliders. Horizontal sliders and single hungs sit on an oversized frame built for full-size triple-glazed sashes, alongside matching casements, awnings, picture and fixed units. With TG2 Eco Max Shield 366 glass, both slider types are rated to a U-factor of 0.18.

Comfort Series is the Ply Gem vinyl line that puts triple glazed windows in every opening style, including the ones that slide. Horizontal sliders and single hungs come with matching casements, awnings, picture, fixed, curve-top and rake units, so one series can cover a whole house.

The slider frame is oversized rather than a double-glazed frame with a thicker unit squeezed in. It takes full-size sashes and sealed units, with two full 1/2 in. spacer bars that leave room for every in-glass grille. Horizontal sliders run on two sets of non-marking tandem rollers that carry the extra glass weight, with Tri-Fin weather-stripping, a centre-mounted knife latch (two locks on larger units), a steel-reinforced pull rail and interlock, and an anti-lift sash. Single hungs have unequal sight lines for more viewing area, plus steel reinforcement.

Every unit uses three 3 mm lites in a 1.36 in. sealed unit with argon in both spaces, in TG1 (one Low-E) or TG2 (two Low-E) with Eco Gain 180, Eco Shield 270 or Eco Max Shield 366 glass. On Ply Gem's rating sheet, TG2 Eco Max Shield 366 brings both slider types to a U-factor of 0.18 (1.02 metric), casements and awnings to 0.19, and picture windows to 0.15.

Casements and awnings get triple weather-stripping and Truth Encore folding cranks in 11 colours, and casements lock with a concealed multi-point system. Comfort windows are exterior glazed, with continuous head and sill on multi-lite units; mulled units can be interior glazed. Frames are white or beige, with optional exterior brickmould. Send us your rough openings and we will quote sizes, glass and hardware.

Available at Pro Materials in Newmarket, Ontario, supplying contractors, builders, and homeowners across York Region, the GTA, Simcoe County and Durham Region. All products are available on a quote basis; contact us for wholesale pricing and current availability.

Profiles & Specifications

Comfort Series Vinyl Windows - 3/4" Contour Grille profile
3/4" CONTOUR3/4" Contour Grille

In-glass grille sealed between the two panes: never needs cleaning. The curved contour profile gives a traditional divided-lite appearance.

TypeIn-glass: sealed between panes
Width3/4 in.
ProfileContour (curved)
Comfort Series Vinyl Windows - 1" Contour Grille profile
1" CONTOUR1" Contour Grille

Wider in-glass contour grille for a more substantial traditional look. Sealed between panes, maintenance free.

TypeIn-glass: sealed between panes
Width1 in.
ProfileContour (curved)
Comfort Series Vinyl Windows - 5/16" Flat Grille profile
5/16" FLAT5/16" Flat Grille

Slim in-glass flat grille for a contemporary minimal look. Maximises visible glass area while adding divided-lite definition.

TypeIn-glass: sealed between panes
Width5/16 in.
ProfileFlat
Comfort Series Vinyl Windows - 13/16" Flat Grille profile
13/16" FLAT13/16" Flat Grille

Wider in-glass flat grille with a bold, traditional bar width that suits classic architectural styles.

TypeIn-glass: sealed between panes
Width13/16 in.
ProfileFlat
Comfort Series Vinyl Windows - 1" Flat Grille profile
1" FLAT1" Flat Grille

Widest in-glass flat grille option. Bold grid creates a strong Colonial divided-lite appearance. Sealed, no cleaning required.

TypeIn-glass: sealed between panes
Width1 in.
ProfileFlat
Comfort Series Vinyl Windows - Standard Grille profile
STANDARDStandard Grille

Rectangular grille layout with Ply Gem's standard bar spacing, set by the frame's outside size. Variations: Standard, Half Standard, Three Over One, Two Over Two, Two Over One.

TypeGrille pattern (bar layout)
VariationsStandard · Half Standard · Three Over One · Two Over Two · Two Over One
Comfort Series Vinyl Windows - Ladder Grille profile
LADDERLadder Grille

Ladder layout following Ply Gem's standard bar spacing. Also offered as Perimeter Heritage.

TypeGrille pattern (bar layout)
VariationsLadder · Perimeter Heritage
Comfort Series Vinyl Windows - Double Ladder Grille profile
DOUBLE LADDERDouble Ladder Grille

Double ladder layout, one of the Comfort Series grille patterns.

TypeGrille pattern (bar layout)
Comfort Series Vinyl Windows - Heritage Grille profile
HERITAGEHeritage Grille

Heritage layout; minimum window widths run from 285 to 410 mm depending on the design.

TypeGrille pattern (bar layout)

Specifications

Thermal Performance: Vertical Slider

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.25 (1.42)0.46ER 35, CR 65
TG1 Eco Gain 180, argonYes0.25 (1.42)0.42ER 33, CR 65
TG1 Eco Shield 270, argonNo0.24 (1.36)0.27ER 25, CR 66
TG1 Eco Shield 270, argonYes0.24 (1.36)0.24ER 23, CR 66
TG1 Eco Max Shield 366, argonNo0.23 (1.31)0.20ER 22, CR 66
TG1 Eco Max Shield 366, argonYes0.23 (1.31)0.18ER 21, CR 66
TG2 Eco Gain 180, argonNo0.20 (1.14)0.44ER 40, CR 68
TG2 Eco Gain 180, argonYes0.20 (1.14)0.40ER 38, CR 68
TG2 Eco Shield 270, argonNo0.19 (1.08)0.24ER 30, CR 70
TG2 Eco Shield 270, argonYes0.19 (1.08)0.22ER 29, CR 70
TG2 Eco Max Shield 366, argonNo0.18 (1.02)0.18ER 27, CR 70
TG2 Eco Max Shield 366, argonYes0.18 (1.02)0.17ER 27, CR 70

Single hung (vertical slider). Lowest U-value 0.18 imperial with TG2 Eco Max Shield 366. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Horizontal Slider

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.25 (1.42)0.46ER 35, CR 64
TG1 Eco Gain 180, argonYes0.25 (1.42)0.41ER 32, CR 64
TG1 Eco Shield 270, argonNo0.23 (1.31)0.26ER 26, CR 65
TG1 Eco Shield 270, argonYes0.23 (1.31)0.24ER 25, CR 65
TG1 Eco Max Shield 366, argonNo0.23 (1.31)0.20ER 23, CR 65
TG1 Eco Max Shield 366, argonYes0.23 (1.31)0.18ER 22, CR 65
TG2 Eco Gain 180, argonNo0.20 (1.14)0.44ER 40, CR 68
TG2 Eco Gain 180, argonYes0.20 (1.14)0.39ER 37, CR 68
TG2 Eco Shield 270, argonNo0.19 (1.08)0.24ER 30, CR 70
TG2 Eco Shield 270, argonYes0.19 (1.08)0.22ER 29, CR 70
TG2 Eco Max Shield 366, argonNo0.18 (1.02)0.18ER 28, CR 70
TG2 Eco Max Shield 366, argonYes0.18 (1.02)0.17ER 27, CR 70

Lowest U-value 0.18 imperial with TG2 Eco Max Shield 366. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Picture in Slider Frame

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.23 (1.31)0.51ER 41, CR 66
TG1 Eco Gain 180, argonYes0.23 (1.31)0.46ER 38, CR 66
TG1 Eco Shield 270, argonNo0.21 (1.19)0.29ER 31, CR 67
TG1 Eco Shield 270, argonYes0.21 (1.19)0.27ER 29, CR 67
TG1 Eco Max Shield 366, argonNo0.21 (1.19)0.22ER 27, CR 67
TG1 Eco Max Shield 366, argonYes0.21 (1.19)0.20ER 25, CR 67
TG2 Eco Gain 180, argonNo0.17 (0.97)0.49ER 47, CR 71
TG2 Eco Gain 180, argonYes0.17 (0.97)0.44ER 44, CR 71
TG2 Eco Shield 270, argonNo0.16 (0.91)0.27ER 36, CR 73
TG2 Eco Shield 270, argonYes0.16 (0.91)0.24ER 34, CR 73
TG2 Eco Max Shield 366, argonNo0.15 (0.85)0.20ER 33, CR 73
TG2 Eco Max Shield 366, argonYes0.15 (0.85)0.19ER 32, CR 73

Fixed picture panel in a slider frame, used in slider combinations such as XP and XPX. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Picture

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.21 (1.19)0.52ER 44, CR 69
TG1 Eco Gain 180, argonYes0.21 (1.19)0.47ER 41, CR 69
TG1 Eco Shield 270, argonNo0.21 (1.19)0.30ER 31, CR 70
TG1 Eco Shield 270, argonYes0.21 (1.19)0.27ER 29, CR 70
TG1 Eco Max Shield 366, argonNo0.20 (1.14)0.22ER 28, CR 70
TG1 Eco Max Shield 366, argonYes0.20 (1.14)0.20ER 27, CR 70
TG2 Eco Gain 180, argonNo0.16 (0.91)0.49ER 48, CR 75
TG2 Eco Gain 180, argonYes0.16 (0.91)0.45ER 46, CR 75
TG2 Eco Shield 270, argonNo0.15 (0.85)0.27ER 37, CR 75
TG2 Eco Shield 270, argonYes0.15 (0.85)0.25ER 36, CR 75
TG2 Eco Max Shield 366, argonNo0.15 (0.85)0.21ER 33, CR 75
TG2 Eco Max Shield 366, argonYes0.15 (0.85)0.19ER 32, CR 75

Non-operating picture window. Lowest U-values in the series: 0.15 imperial with TG2 Eco Shield 270 or Eco Max Shield 366. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Awning

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.24 (1.36)0.39ER 33, CR 67
TG1 Eco Gain 180, argonYes0.24 (1.36)0.35ER 30, CR 67
TG1 Eco Shield 270, argonNo0.23 (1.31)0.22ER 24, CR 68
TG1 Eco Shield 270, argonYes0.23 (1.31)0.20ER 23, CR 69
TG1 Eco Max Shield 366, argonNo0.23 (1.31)0.17ER 21, CR 69
TG1 Eco Max Shield 366, argonYes0.23 (1.31)0.15ER 20, CR 69
TG2 Eco Gain 180, argonNo0.20 (1.14)0.37ER 36, CR 72
TG2 Eco Gain 180, argonYes0.21 (1.19)0.33ER 33, CR 72
TG2 Eco Shield 270, argonNo0.19 (1.08)0.20ER 28, CR 73
TG2 Eco Shield 270, argonYes0.19 (1.08)0.19ER 27, CR 73
TG2 Eco Max Shield 366, argonNo0.19 (1.08)0.16ER 26, CR 74
TG2 Eco Max Shield 366, argonYes0.19 (1.08)0.14ER 24, CR 74

Awnings do not meet Canadian egress requirements. Maximum sash weight 60 lbs. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Casement

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.24 (1.36)0.39ER 33, CR 66
TG1 Eco Gain 180, argonYes0.25 (1.42)0.35ER 29, CR 66
TG1 Eco Shield 270, argonNo0.23 (1.31)0.22ER 24, CR 67
TG1 Eco Shield 270, argonYes0.24 (1.36)0.20ER 22, CR 67
TG1 Eco Max Shield 366, argonNo0.23 (1.31)0.17ER 21, CR 68
TG1 Eco Max Shield 366, argonYes0.23 (1.31)0.15ER 20, CR 68
TG2 Eco Gain 180, argonNo0.21 (1.19)0.37ER 35, CR 72
TG2 Eco Gain 180, argonYes0.21 (1.19)0.33ER 33, CR 72
TG2 Eco Shield 270, argonNo0.20 (1.14)0.20ER 27, CR 73
TG2 Eco Shield 270, argonYes0.20 (1.14)0.19ER 26, CR 73
TG2 Eco Max Shield 366, argonNo0.19 (1.08)0.16ER 26, CR 73
TG2 Eco Max Shield 366, argonYes0.19 (1.08)0.14ER 24, CR 73

Maximum sash weight 64 lbs. Egress hinge (E*) available on select sizes. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Fixed

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.24 (1.36)0.39ER 33, CR 66
TG1 Eco Gain 180, argonYes0.25 (1.42)0.35ER 29, CR 66
TG1 Eco Shield 270, argonNo0.23 (1.31)0.22ER 24, CR 67
TG1 Eco Shield 270, argonYes0.24 (1.36)0.20ER 22, CR 67
TG1 Eco Max Shield 366, argonNo0.23 (1.31)0.17ER 21, CR 68
TG1 Eco Max Shield 366, argonYes0.23 (1.31)0.15ER 20, CR 68
TG2 Eco Gain 180, argonNo0.21 (1.19)0.37ER 35, CR 72
TG2 Eco Gain 180, argonYes0.21 (1.19)0.33ER 33, CR 72
TG2 Eco Shield 270, argonNo0.20 (1.14)0.20ER 27, CR 73
TG2 Eco Shield 270, argonYes0.20 (1.14)0.19ER 26, CR 73
TG2 Eco Max Shield 366, argonNo0.19 (1.08)0.16ER 26, CR 73
TG2 Eco Max Shield 366, argonYes0.19 (1.08)0.14ER 24, CR 73

Non-operating fixed panel in a casement-style frame. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Thermal Performance: Direct Set

GlassGrillesU-value imperial (metric)SHGCER, CR
TG1 Eco Gain 180, argonNo0.23 (1.31)0.49ER 40, CR 64
TG1 Eco Gain 180, argonYes0.24 (1.36)0.45ER 36, CR 64
TG1 Eco Shield 270, argonNo0.22 (1.25)0.28ER 29, CR 65
TG1 Eco Shield 270, argonYes0.23 (1.31)0.26ER 26, CR 65
TG1 Eco Max Shield 366, argonNo0.22 (1.25)0.21ER 25, CR 66
TG1 Eco Max Shield 366, argonYes0.22 (1.25)0.19ER 24, CR 66
TG2 Eco Gain 180, argonNo0.19 (1.08)0.47ER 44, CR 69
TG2 Eco Gain 180, argonYes0.19 (1.08)0.42ER 41, CR 69
TG2 Eco Shield 270, argonNo0.17 (0.97)0.26ER 34, CR 71
TG2 Eco Shield 270, argonYes0.17 (0.97)0.23ER 32, CR 71
TG2 Eco Max Shield 366, argonNo0.17 (0.97)0.20ER 30, CR 71
TG2 Eco Max Shield 366, argonYes0.17 (0.97)0.18ER 29, CR 71

Glass set directly into the frame (direct set), as rated on the Ply Gem sheet. All units 3/3/3 mm triple glazing, 1.36 in. OD, argon fill. Ratings per Ply Gem sheet 06PGC14.

Sizing: Single Hung (Vertical Slider)

ConfigurationWidth RO rangeHeight RO range
P/V (Single)16-1/2" to 48" (420 to 1220 mm)30-3/8" to 83-1/2" (770 to 2120 mm)
P/V|P/V (Double)30-3/8" to 95-1/4" (770 to 2420 mm)30-3/8" to 83-1/2" (770 to 2120 mm)
P/V|P|P/V59-7/8" to 118-7/8" (1520 to 3020 mm)30-3/8" to 83-1/2" (770 to 2120 mm)
P|P/V|P48" to 118-7/8" (1220 to 3020 mm)30-3/8" to 83-1/2" (770 to 2120 mm)
P/V|P/V|P/V (Triple)59-7/8" to 118-7/8" (1520 to 3020 mm)40-1/8" to 83-1/2" (1020 to 2120 mm)

P = fixed panel, V = vent. Egress is based on a vent equal to half the overall height; a single unit meets Canadian egress from 36-1/4 in. W at 48 in. H, 30-3/8 in. W at 59-7/8 in. H, or 24-3/8 in. W at 71-5/8 in. H. OSM sizes are listed beside each RO on the chart.

Sizing: Horizontal Slider

ConfigurationWidth RO rangeHeight RO range
XO (Single)30-3/8" to 83-1/2" (770 to 2120 mm)20-1/2" to 59-7/8" (520 to 1520 mm)
XP (Slider + Picture)48" to 118-7/8" (1220 to 3020 mm)20-1/2" to 59-7/8" (520 to 1520 mm)
XPX (Slider + Picture + Slider)48" to 118-7/8" (1220 to 3020 mm)20-1/2" to 59-7/8" (520 to 1520 mm)
P/XO (Picture over Slider)40-1/8" to 83-1/2" (1020 to 2120 mm)36-1/4" to 95-1/4" (920 to 2420 mm)

X = slider vent, O = fixed panel. Egress is based on a 600 mm vent width; a single XO meets Canadian egress from 40-1/8 in. W at 40-1/8 in. H, or 48 in. W from 32-1/4 in. H.

Sizing: Casement

ConfigurationWidth RO rangeHeight RO range
L or R (Single)14-5/8" to 36-1/4" (370 to 920 mm)20-1/2" to 83-1/2" (520 to 2120 mm)
LR (Left + Right)36-1/4" to 71-5/8" (920 to 1820 mm)20-1/2" to 83-1/2" (520 to 2120 mm)
LO or LF (Casement + Fixed)36-1/4" to 71-5/8" (920 to 1820 mm)20-1/2" to 83-1/2" (520 to 2120 mm)
LP or LF (Large combos)36-1/4" to 118-7/8" (920 to 3020 mm)20-1/2" to 83-1/2" (520 to 2120 mm)
LPO or LFF (3-lite combos)59-7/8" to 118-7/8" (1520 to 3020 mm)20-1/2" to 83-1/2" (520 to 2120 mm)
LPR or LFR (Casement + Picture + Right)59-7/8" to 118-7/8" (1520 to 3020 mm)20-1/2" to 83-1/2" (520 to 2120 mm)

Maximum sash weight 64 lbs. A single casement meets Canadian egress (E) from 30-3/8 in. W x 36-1/4 in. H (32-1/4 in. W from 32-1/4 in. H); with the egress hinge (E*), 24-3/8 in. W units qualify from 40-1/8 in. H.

Sizing: Awning

ConfigurationWidth RO rangeHeight RO range
A (Single)20-1/2" to 59-7/8" (520 to 1520 mm)20-1/2" to 48" (520 to 1220 mm)
AO or AF (Awning + Fixed)40-1/8" to 118-7/8" (1020 to 3020 mm)20-1/2" to 48" (520 to 1220 mm)
P/A or F/A (Picture + Awning)24-3/8" to 59-7/8" (620 to 1520 mm)32-1/4" to 107-1/8" (820 to 2720 mm)
P/A|P/A or F/A|F/A (Stacked)40-1/8" to 118-7/8" (1020 to 3020 mm)32-1/4" to 107-1/8" (820 to 2720 mm)
P/AO or F/AF (3-lite)40-1/8" to 83-1/2" (1020 to 2120 mm)32-1/4" to 107-1/8" (820 to 2720 mm)

Awnings do not meet Canadian egress requirements. Maximum sash weight 60 lbs.

Sizing: Picture and Fixed

ConfigurationWidth RO rangeHeight RO range
O (Single picture)12-5/8" to 118-7/8" (320 to 3020 mm)12-5/8" to 83-1/2" (320 to 2120 mm)
OO (Double picture)24-3/8" to 118-7/8" (620 to 3020 mm)12-5/8" to 83-1/2" (320 to 2120 mm)
OPO (Triple picture)59-7/8" to 118-7/8" (1520 to 3020 mm)12-5/8" to 83-1/2" (320 to 2120 mm)
OPPO (Four-lite picture)71-5/8" to 118-7/8" (1820 to 3020 mm)12-5/8" to 83-1/2" (320 to 2120 mm)
P/O (Picture in slider frame)16-1/2" to 83-1/2" (420 to 2120 mm)48" to 107-1/8" (1220 to 2720 mm)
F (Single fixed, casement frame)20-1/2" to 83-1/2" (520 to 2120 mm)24-3/8" to 83-1/2" (620 to 2120 mm)
FF (Double fixed)30-3/8" to 118-7/8" (770 to 3020 mm)24-3/8" to 83-1/2" (620 to 2120 mm)
FFF (Triple fixed)40-1/8" to 118-7/8" (1020 to 3020 mm)24-3/8" to 83-1/2" (620 to 2120 mm)

Non-operating units. OSM sizes are listed beside each RO on the chart.

Sizing: Curve Top and Special Shapes

ConfigurationWidth RO rangeHeight RO range
Half Round24-3/8" to 95-1/4" (620 to 2420 mm)13-5/8" to 49" (346 to 1245 mm), one height per width
Arch (Extended Half Round)24-3/8" to 83-1/2" (620 to 2120 mm)20-1/2" to 118-7/8" (520 to 3020 mm)
Quarter Round and Extended Quarter Round12-5/8" to 71-5/8" (320 to 1820 mm)12-5/8" to 107-1/8" (320 to 2720 mm)
Segmental and Extended Segmental24-3/8" to 95-1/4" (620 to 2420 mm)6-3/4" to 95-1/4" (170 to 2420 mm)
Partial Segmental and Extended Partial Segmental12-5/8" to 83-1/2" (320 to 2120 mm)12-5/8" to 107-1/8" (320 to 2720 mm)
Round and Oval24-3/8" to 48" (620 to 1220 mm)24-3/8" to 59-7/8" (620 to 1520 mm)
3-Lite Extended Segmental36-1/4" to 118-7/8" (920 to 3020 mm)18-1/2" to 95-1/4" (470 to 2420 mm)
Triangle Rake / Inverted Triangle RakeCustomCustom
Trapezoid Rake / Inverted Trapezoid RakeCustomCustom
Peaked Rake / Inverted Peaked RakeCustomCustom
Diamond, Octagon, HexagonCustomCustom

Ranges cover all standard sizes on Ply Gem's curve-top charts. Where one chart covers two shapes (colour-coded dots), the range is shown for both together; confirm the exact size with us. Rakes and geometric shapes are custom.

Order quantities and lead times may vary. Contact us for availability.

Compatible Accessories

Installation Guide

  1. GLASS: Triple-glazed units are 3/3/3 mm with a 1.36 in. overall thickness and argon in both air spaces. Comfort windows are exterior glazed; mulled casement and awning configurations are available with interior glazing.

  2. SLIDER FRAME: Horizontal and single hung sliders use an oversized frame designed for full-size triple-glazed sashes, with two full 1/2 in. spacer bars that allow all in-glass grille options.

  3. HORIZONTAL SLIDER HARDWARE: Two sets of non-marking tandem rollers carry the weight of the triple glazing. Tri-Fin weather-stripping on the operating sash, steel reinforcement in the pull rail and interlock, and an anti-lift sash are standard.

  4. CASEMENT OPERATION: Open the sash fully to clean both glass surfaces from inside. The sash will lock even when not fully closed: shut it snugly, then engage the lock. On casements with two locks, engage the bottom lock first.

  5. HARDWARE LUBRICATION: Apply a light coat of silicone or similar lubricant to track and pivot points once a year. Avoid petroleum-based lubricants, which stay wet and attract dirt. Coastal or dusty sites need more frequent cleaning and lubrication.

  6. SCREENS: Screens use pull-tabs or plungers and are for insect protection only, not for child safety.

  7. CLEANING: Clean vinyl with mild soap and water and a soft cloth. Do not use solvents, paint removers, steel wool or abrasive pads, and never use sharp tools on glass.

Comfort Series Vinyl Windows: Frequently Asked Questions

What window styles are in the Ply Gem Comfort Series?
Horizontal sliders, single hung (vertical) sliders, casements, awnings, picture, fixed, curve-top and rake units are all on the Comfort sizing charts. If you only need casements and awnings, also compare the Enviro Series.
Are Comfort Series sliders fully triple glazed?
Yes. Ply Gem built an oversized slider frame for true triple glazing, so it takes full-size sashes and sealed units, with two full 1/2 in. spacer bars between the three lites.
What U-factor do Comfort Series windows have?
With TG2 Eco Max Shield 366 glass, horizontal sliders and single hungs are rated 0.18, casements and awnings 0.19, and picture windows 0.15. TG1 sliders range from 0.23 to 0.25.
Does a Comfort horizontal slider meet egress?
Egress on horizontal sliders is based on a 600 mm vent width. A single XO slider meets Canadian egress from 40-1/8 in. wide at 40-1/8 in. high, or from 48 in. wide at 32-1/4 in. high; awnings never meet egress.
How big can a Comfort single hung window be?
A single unit runs 16-1/2 to 48 in. wide and 30-3/8 to 83-1/2 in. high (rough opening). Doubles go to 95-1/4 in. wide and triple combinations to 118-7/8 in.
What frame colours do Comfort Series windows come in?
White or beige. Casement and awning hardware comes in 11 Truth Encore finishes. Request a quote with your openings.

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